Tales from the pit

Mayhem Fest in Chicago this SATURDAY and we got screwed! My husband was taking our son Miles who is 9 to the concert. Miles is really into heavy metal. He went with Mike to see Iron Maiden 2 weeks ago. Anyway, there is N. O WAY that I will allow Miles in the pit. That is just insane. The other option... a refund, but then my kid loses out on a great concert. He has already seen the Slayer set list online. Live Nation fucked up royally! They double sold the seats and now we have to pay the price. I feel bad for Mayhem Fest. Do you know any of the bands that can put my son and husband on their list so that they can get in and not be in the pit? The tickets were $200 a piece.

Good evening. I spoke with Roxy regarding the email below and order number 669753. We have 4 tickets purchased and one of those seats is for my 9 year old son. I do not want a refund, but in NO WAY can he be in the general admission pit. Because of this mistake or miscommunication between your company and the venue my son is going to be crushed. He was really excited about attending the show with his father. Roxy mentioned that she is hoping the venue might give back 10 seats. If so, I would am asking that you give us 4 of those seats. Thank you. Denise My cell phone is 773-936-4391.
-------- Original Messa gge --------
Subject: Mayhem Festival Tinley Park July 21 URGENT UPDATE!
From: "info@vipnation.com" <info@vipnation.com>
Date: Wed, July 18, 2012 6:15 pm
To: "info@vipnation.com" <info@vipnation.com>

#wmQuoteWrapper .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; }
Dear Mayhem Tinley Park Reserved Seat fan,

Due to logistical issues, your reserved seat has now been moved to the General Admission PIT area. Your order has automatically been moved to the standing pit.

We apologize for the inconvenience. If you would like to cancel your order and receive a full refund, please contact us no later than tomorrow, Thursday, July 19th, 2012 5:00pm Pacific time, by replying to this email. If we do not hear from you by then, your order will be moved to the General Admission PIT area.

Please include your order ID number and attendee name on the order.

The rest of your package details remain the same.

YOUR VIP NATION TEAM
www.vipnation.com
+1-888-458-8297toll free from the U.S., Canada and Mexico
00-800-458-82971 toll free from UK, Germany, Ireland, Netherlands, Spain, Belgium, Switzerland, Australia, New Zealand, Austria, Denmark, Finland, Sweden, Norway, Czech Republic & France.

Kommentare for this Tales from the pit

RE: Chicago Saturday

As much as this may suck, please take that up with Live Nation. Its not very professional of you to post this directly on a bands website, when it is not their problem. Also, just because they are pit tickets, doesn't mean that your son will be in "THE PIT". Go and enjoy the concert, your son will be ok.